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Creating FAQs

To create a new FAQ in CiteON, go to Store FAQs in the app menu and click the Create new FAQ button.

You will see a simple form where you can add the FAQ content and define where it should appear on your store.

Question​

Enter the question you want customers - and AI assistants - to understand about your store, products, or policies.

Answer​

Provide a clear and helpful answer to the question. This content will also be used to generate structured FAQ schema for AI and search engines.

Display on​

You can define where this FAQ will be appended on your storefront.

Available options:

  • Homepage
  • Collection pages
  • Product pages
  • Custom pages

Select one or multiple locations depending on where the FAQ is most relevant.

Once saved, CiteON will automatically generate the appropriate structured data so AI assistants and search engines can better understand your store content.